Meet the team

With over 30 years of expertise in recruitment and workforce solutions, Charlotte Fisher plays a pivotal role as Managing Director of MSP and MV solutions at Maxxima, part of the Acacium Group. She oversees the delivery of comprehensive Managed Service Programmes (MSP) and Master Vend solutions (MV) that enhance operational efficiency, reduce costs, and improve patient care for healthcare providers across the UK. Known for her strategic leadership, Charlotte has successfully led business transformations, driven client development, and spearheaded innovative staffing solutions that support both public and private sector clients. Her passion for fostering partnerships and delivering tailored, high-quality services ensures that Maxxima continues to thrive in an evolving healthcare landscape, while empowering organisations with the workforce solutions they need to excel.

Scott is a senior leader at Acacium Group with extensive experience in Talent Management, spanning solutions, operations, sales, recruitment, and client engagement across Health and Socialcare, Pharma, IT Engineering, and the Built Environment sectors in both EMEA and the US. As Workforce Solutions Director, he leads innovative workforce strategies that enhance global healthcare sustainability. His expertise includes MSP, RPO, Professional Consultancy Services, Statement of Work (SOW), and strategic account management.

Scott excels at designing and delivering cutting-edge solutions that transform resourcing effectiveness. From talent acquisition and workforce planning to EVP, Diversity & Inclusion, and market benchmarking, his focus is on improving workforce efficiencies, reducing costs, ensuring transparency, and maintaining compliance. Leveraging technology and automation, Scott’s work has been recognised through industry awards for customers and his employers.

Passionate about setting industry benchmarks, my role embodies the commitment to excellence and continuous improvement in every client engagement and operational initiative. A strong advocate for Equity, Diversity, and Inclusion, Scott embeds these principles into every workforce solution and as a father of two daughters acts as an ally for females in the workplace.

With over 20 years of resourcing experience, including extensive Managed service programme (MSP) and Recruitment process outsourcing (RPO) delivery, I specialise in driving business process improvements that enhance efficiency and productivity. My expertise spans multi-site account management, stakeholder engagement, and the successful delivery of strategic solutions that reduce margin erosion and optimise client savings.

Key strengths include mapping business processes across people, policies, contracts, and technology to drive transformation. I provide strategic direction and operational leadership, managing MSP/RPO programmes, supplier relationships, cost efficiencies, and workforce planning.

With 16 years of expertise in change management and system implementations, I have a proven track record of transforming complex processes into seamless solutions. As a former business data analyst and process expert, I developed a sophisticated vendor management solution that streamlined recruitment operations and improved supply chain efficiency for Maxxima Group’s clients.

In my current role, I implement Managed service programmes (MSP) and Recruitment process outsourcing (RPO) solutions, leveraging extensive systems knowledge and experience in finance, including management accounting. My focus is on delivering successful project outcomes by addressing client pain points and creating leaner, more efficient processes. I pride myself on leadership, employee engagement, and effective communication, ensuring all stakeholders are aligned throughout the change management process.

Key Responsibilities:

• Implementation and integration of 3rd-party systems (CRM, VMS, finance applications)
• Client engagement and risk/issue management
• TUPE transfers and project planning
• MSP/RPO programme implementation and contract exits
• Process re-design and supply chain engagement

With 8 years of expertise in public sector recruitment, specialising in local authorities and the NHS, I bring comprehensive experience in building and managing high-performing recruitment teams. My previous role at Liquid Personnel saw me excel in adults’ QSW recruitment, and I later established and grew the NHS desk at Gravitas recruitment, leading all aspects of client engagement, pricing, tender management, and performance reporting.

Returning to Acacium under the Maxxima brand, I leverage my deep NHS knowledge and industry insights to effectively collaborate with stakeholders across the group and externally, driving strategic performance aligned with contractual goals.

Key Responsibilities:

• Account & team management
• Client & supplier engagement
• Contract adherence & performance management
• New contract implementation & exit strategies
• Marketing & resource management
• Escalation troubleshooting & complaint resolution
• Event management & contract negotiation