Clinical governance
Clinical governance is at the core of our commitment to delivering high-quality care. With more than 140 clinicians employed across Acacium Group, we ensure that the highest standards of clinical governance are embedded into every aspect of our service.
Our approach
We believe that excellence in clinical care starts with robust systems and a culture of continuous improvement. Our comprehensive clinical governance framework ensures:
Commitment to quality and learning
We are dedicated to maintaining the highest standards of care through ongoing education, training and development for our staff.
Continual improvements
Our approach is focused on constantly refining our processes to ensure better outcomes for patients and clients.
Compliance and best practice
We strictly adhere to all relevant regulations, national and local guidelines and best practices, ensuring we meet and exceed contractual requirements.
Why partner with Maxxima?
When you partner with Maxxima, you gain peace of mind knowing that our clinical governance is supported by:
Expert leadership and governance
Dedicated professional team
Our clinical governance is overseen by a team of specialists, including trained case investigators, case managers and a clinical director responsible for risk management and regulatory adherence.
Health and safety expertise
Led by a dedicated health and safety board, our governance team is qualified in IOSH (Institution of Occupational Safety and Health), ensuring that all safety standards are rigorously upheld.
Comprehensive policies and procedures
Robust framework
We operate with over 80 policies and 160 standard operating procedures, providing a strong foundation for all our clinical governance activities.
Quality and safety meetings
Monthly quality and safety meetings across the business ensure ongoing evaluation and improvement of our practices.
Compliance and risk management
Claims management
We maintain a robust claims management process, ensuring all issues are handled efficiently and transparently.
Integrated contract reviews
Our approach to contract and tender reviews ensures that we stay compliant with the latest regulations and continuous updates to business processes.
Continuous improvement and reliability
Incident and complaint management
We manage incidents and complaints with thorough trend analysis and lessons learned, driving continuous quality improvement.
Business continuity
Our integrated business continuity plans guarantee uninterrupted service delivery, even in challenging circumstances.